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...but the Tips are Great

June 12th, 2003

by Angela Powell


You Ain't Curing Cancer

 

In every job I've ever had, there is that one employee who takes it upon themselves to be the martyr.  That one single worker who, regardless if they can climb any corporate ladders or stay a bottom rung dweller, feels the need to take their position so seriously that if you asked "If you LOVE it so much, why don't you MARRY it?" you'd swear they would.  They're the ones who hyperventilate over new letterhead.  They're the ones who act as if the Beatles have entered the room when they get that brand new nametag.  A Midnight Madness Sale?  Look out!  The über-employee is foaming at the mouth and going into franchise hysterical pregnancy. 

So that last bit was over the top… I'm on a roll.

I first realised this strange breed when, for a very short time, I was employed in the Bridal Registry department at my local Elder-Beermans.  There were no raises, no bonuses, and no friggin' way you'd suddenly become head manager.  Yet this girl Stephanie was lil Miss Model Employee and ate and breathed china patterns.  On her days off she'd call the department, wondering how business was and if any new brides registered… and what they wanted.  After she'd clock out, she'd stay behind until the last light was shut off and the last door locked, just to make sure the store didn't open in the morning to find a miniscule flake of dust on the tiles.  Stephanie would tattle to the manager if she caught you wearing casual socks, and once ratted out a girl who she felt wore too much perfume.  I was able to keep my tongue behind my teeth around her, up until the time I overheard her tell an overweight female employee that she "just didn't have that Elder-Beerman image".  At that point I considered it open game and, well, ripped her a new one.  That felt good.  Damn good.  Sure, I only added the flames to her martyrdom stake, but consider me the village posse.

While I was employed at the dentist's office, I thought I'd be safe from any Super Employee for it was just me, the dentist, and his receptionist.  What I didn't know is that one out of three employees think their hearts can only pump enough blood to survive if they marinate in their work.  That one was the receptionist who I'll call Jean… because that's her name.  There was no hope of advancement for her.  She wouldn't suddenly turn from a pumpkin into a dentist overnight.  There was no overtime or "Employee of the Week", but Jean acted as if the doctor passed out gold stars to more than just flossing patients.  I actually caught her once in the basement taking apart the saliva traps.  Yeah, all that yummy stuff the dentist suctions from your mouth has to go someplace.  Saliva and blood to the sewers and bone, amalgam filling material, and tooth chunks stay in this "trap", to be emptied once a month.  And yes, that was my job.  But anyway… I caught her down there taking it apart because she felt it didn't look clean.  I asked her how clean, when empty, a saliva trap should look and her answer was this: "I should be able to see my face in it."  Am I dedicated?  Yes.  Dedicated enough to see my face smiling back at me from a saliva trap that's located in a basement?  Har har hardly.  Mirror, mirror on the wall, who's the most anal retentive employee of them all?  Jean. 

Typical martyrs aren't supposed to complain about that which they give up for the good of those around them.  Joan of Arc and Jesus Christ, as examples, probably didn't do a lot of "I'm missing my child's spelling bee because I have to take insurance claims home and finish them."  Jean said this every time her lips parted.  The kooky thing was, she didn't have to take anything home with her other than her body.  The dentist constantly told her, almost exasperatedly, that once it turned 4pm, she was done for the day and he could ask for no more.  Evidently, Jean thought this was dental code for "You worthless piece of shit, after you're done filing those claims you will shine my shoes and starch my lab coat!" followed by an evil dental cackle of power.  When my dentist retired, he told me how much he'd miss me and thanked me for putting up with Jean's delusions for five years.  I couldn't hear him.  I'd already gouged out my tympanic membrane with a red hot poker to save my soul from her ramblings.  Jean's probably in another dental office somewhere obsessing over the way magazines should be spaced out an inch apart in the waiting room, angled just so to catch the light off the aquarium.

Now I'm a waitress, and I'm still shoving my fingers in my ears to block out the high-pitched whines of the resident manic employee.  She (nameless to protect my ass, not hers) likes to bark orders as if she's Patton, and as if she's any higher up on the food chain than any one of us.  Will her telling me to pick grains of salt out of the carpet by the waitress stand make her Queen Waitress?  Nope.  Will her suggesting that someone use their fingernails to clean out the crevice near the dishwasher suddenly turn a manager's head thus promoting her to CEO of the franchise?  Hell no.  She could lick the dishes clean whilst balancing two trays on her head and still not make assistant to the assistant bartender.  She speaks of folding silverware as stamp collectors speak of their trove.  She, too, likes to make sure no one has slipped in and is getting paid their $2.13 per hour wearing anything but black socks.  When a new menu comes out, she's as happy as a deathrow inmate that was just pardoned by the governor.  She has that fire in her eyes, that spark that just screams to us sane folk "Get a life!"  She would be the type to hold her wedding in the restaurant, wearing her uniform and her diamond proudly.  I would gag in the nearest hat.

So the moral of this story is this: if you have a job, do it and do it well.  Just, please, pahleeaze, don't think that thousands of lives depend on whether or not there is an even amount of coffee filters in each receptacle.  The sun will not explode if you call in sick one time due to pneumonia.  And finally, I'll slap the bossy right off your face if you ever again suggest that I park several blocks away to make more room for the customers.


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