Testing 1… 2… 3…
Some of you may know that for five years I was a social
worker. I worked at a domestic violence shelter for women and children
as their court advocate. This meant I attended every 9:00 AM
arraignment in the five county area, offered support and services to
battered women, provided those with restraining orders when needed and
transported women to their divorce/custody hearings. That was my "day"
shelter job, my mild-mannered job. At night I became the support group
super hero twice a week for two hours a pop. In these groups I
assisted women in finding their strengths and cheered them in overcoming
their weaknesses. Wednesday nights for me were slightly different.
Those evenings I assisted in facilitating the court appointed anger
management group for the men convicted of abusing their partners. I
had the backbone and no nonsense attitude to sit in a room full of twelve
angry men, twelve bitter and deeply drowning in denial men who thought they
didn't need to be there because their wife "had it coming" when she stepped
in front of the T.V. during the Super Bowl. I was one of those who
showed them, through a ten week process, that they deserved far worse than
just a Wednesday night class. I was working sixty hours a week, but
living off the quote from William DeMille; "I have always admired the
ability to bite off more than one can chew and then chew it." How did
I get this job? I went to college, Mate. Degrees work wonders.
I was also a Dental Hygienist for three years following the
stint as a social worker. With radiologist license in hand, I was
allowed by the State to take x-rays and develop and analyze them for the
doctor in charge. I was also allowed by the State to assist in
drillings, fillings, crownings and oral surgery. In fact, once I
helped my doctor remove an entire bottom jaw. I held it in my hands,
polished all bone chips off with a 1/16th drill bit and held it in place
while it was wired to the unfortunate bloke's head. How did I get this
job? I answered an ad in the paper, interviewed and the dentist paid
for my training and offered me an apprenticeship. He felt I had the
personality to do the job, and until he retired, I did it daily.
So what am I getting at exactly? Is this just caring
and sharing hour? Nope. This is leading to an issue at my
current job. Keep reading.
Now I'm a waitress, as everyone knows. I'm waiting
tables because the hours are more flexible even if the pay cut is a
tremendous blow to the head. But when you have wee ones, one of those
being in school, you take what works out best for them. I could shove
them in a daycare, but why pay someone else to put them in therapy when
they're 18 years old when I can do it for free. That's my motto.
But enough of motto's and on to the story…
I decided to be a trainer at work about the same time I was
asked to be a trainer at work. Go figure. I decided it would
look more promising on a resume, and since I had been at the restaurant long
enough it just made sense. The funny part is, to be a trainer, this
franchise asks that you take a personality test first. So I sat down
with a cup of coffee, a little pencil and the booklet and began. I
recognised the test from my social work days. It was a typical
Missouri Bell Test, the ones where they ask you the same question repeatedly
but rephrase it to "trick" you. Since I used to give a similar test to
my batterers, I knew how to answer honestly, and keep my answers continual
so as not to fail. When asked, "Have you ever felt so angry you could
just punch a wall?" I blackened the "yes" box. Who hasn't? When
asked, "Do you find some people easier to work with than others?" I
scribbled in the "yes" box. I answered honestly, just as human nature
says. We as mammals do not get along with everyone in every single
situation. We as mammals don't always smile and act chipper when we've
spilt barbeque sauce down our white shirts. If some vixen steals our
man, when the electric company shuts off our power, when someone cuts in
front of you at the DMV we'll wish we could punch a wall… at least.
It's human nature.
So you can imagine my surprise when I got the test results
back and failed miserably. This franchise doesn't want the human
response, they want the robot response. I should have answered "No",
that never, not one time, have I ever wanted to punch a wall. Not even
when the wall had it coming for having a smart mouth. I was asked to
take it again, and this time my boss encouraged me to answer more basically.
He suggested I answer more as a "team" than as an individual. I had to
redirect my analytical mind to answer "Why, no. Feeling like punching
a wall is non-productive. Let's roll silverware and be friends."
So I did. And again, failed by just one point. My personality
results showed that "The individual is social and out-going but lacks
leadership skills". So, being a trainer was out of the question for
the time being because one is only allowed to test twice in a quarter.
Psst… I'm still a trainer, but an "under the table" one
because everyone else quit, leaving me as the only applicable person.
But I'm still stymied. I lack leadership skills? In waitressing?
Yep, I'm not a Waitress General. I led support groups with people's
lives literally in my hands. The State of Ohio felt I was capable and
qualified to administer nitrous oxide to patients and provide dental charts
for the county coroner. In both jobs I was in charge of the OSHA
regulations and MSDS data sheets for Christ sake, but yet, now I find I am
incapable (and near retarded) to teach a non-waitress how to add a spoon to
a coffee cup and show her where the napkins are stored so that she may
become a really-real waitress. I'm simply not the non-waitress's Blue
Fairie.
I mean, what if the test is right? What if all I am is
social? What if it came down to a Waitress War and I was all about the
kicks and giggles and was only able to check ID's at Check Point Charlie
while the real "Leaders" held waitressing summits in Geneva? What if,
during said waitress war, I can't handle the pressure and fake a wound and
run home leaving my comrades in the melee? That's what the test meant
about "feeling like punching a wall". It really means that I'd buckle
under pressure and come undone… kind of like I'm doing now, rather
dramatically. I mean, a Waitress War? What am I smoking?
It's time for me to retest any day now. I'm just
waiting for my boss to bring me that wretched booklet and the little pencil.
I'm sooooo looking forward to a third rejection for such a white-collar job.
I'm half tempted to decline it on grounds that my religion frowns upon the
egotistical ideals of a personality. Perhaps if I write in the answer
of "Oh, maybe" to every question, I'd come up with a 50% personality...
socially equivocal of a Hemingway with the leadership skills of a Cub Scout.
Yet, I could also go MASH's Klinger route. Dress a
little funky to see if they send me home from Korea, err… the restaurant.
Which brings me to this quote by Maximilian Francois Robespierre, "A leader
has two important characteristics; first he is going somewhere; second he is
able to persuade other's to go with him."